Shipping policy
Jeude Shipping Policy
Thank you for shopping with Jeude. Below you’ll find details about our shipping options, timeframes and costs.
1. Processing Times
- Orders are dispatched within 1–2 business days of purchase.
- Orders placed on weekends or public holidays will be processed the next business day.
- Pre-order items are dispatched from the estimated date listed on each product page.
- You will receive a confirmation email with tracking details once your order has shipped.
2. Domestic Shipping (Australia)
- Standard Shipping: 2–8 business days.
- Express Shipping: 1–4 business days (metro areas).
- Shipping is calculated at checkout based on your order total and delivery address.
- Free express shipping may be offered for promotional periods or when a minimum spend is met (details shown at checkout).
3. International Shipping
- We ship internationally to selected countries.
- Delivery timeframes vary depending on location and customs clearance, generally 7–14 business days.
- International shipping rates are calculated at checkout.
- Customs duties, taxes, or import fees are the responsibility of the customer.
4. Delivery Information
- We deliver to residential, business and PO Box addresses where supported by Australia Post.
- Once your parcel is shipped, Jeude is not responsible for delays, lost parcels or issues caused by couriers or customs.
- Risk and ownership of the goods passes to you once delivered to your nominated address.
5. Pre-Orders
- If an item is purchased on pre-order, the estimated dispatch date will be noted on the product page.
- Orders containing pre-order items will be shipped together once all items are available, unless otherwise stated.
6. Tracking Your Order
- All orders are sent with tracking as per Australia Post.
- You will receive a link to track your parcel once it has left our warehouse.
7. Questions
If you have any questions about your order or shipping, please contact us at